Apple has told Westpac to remove the keyboard from its iOS banking app and given the bank time until July to do so.
The Commonwealth narrowly pipped Westpac as Australia’s top bank due to the usability of its mobile and digital services, but Westpac was deemed to be the bank with the highest score in mobile banking functionality, according to a newly published study.
Westpac mobile and online banking services are offline, having been hit by outages since 10 June and customers have struggled to cope over the long weekend, judging by their reactions.
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