By Sreeni Raghavan, CEO, TeleApps
For years, deploying a business telephony solution involved installing phone systems in comms rooms, dedihonycated cabling and handsets on desks. Controlled by a PBX in larger firms or operating as a key system for SMBs, this infrastructure delivered all that was required to support day-to-day activity.
Avaya has released a new platform for business communications that it claims fulfills the “long-sought promise” of unified communications (UC) by delivering streamlined, mobile-first communications within the applications and browsers employees “live in” for their work.
Borg-like signs of ‘resistance is futile' are beginning to show as Enterprise not so slowly accepts the inevitable assimilation to the hive like cloud – one respected Australian analyst says it may all be all done and dusted by 2019!
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