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Tuesday, 07 October 2014 12:28

Australians hate to pay for apps

What is reportedly the first study into Australia's app consuming habits has been released, showing 65% of Aussies download paid apps either never or less often than every few months.

Published in Mobility
Wednesday, 17 September 2014 14:30

Not so fast on telco complaints, says ACCAN

While the industry congratulates itself, consumer group ACCAN says much more needs to be done to improve telco customer service, particularly with data charges.

Published in Technology Regulation
Wednesday, 23 October 2013 12:07

Mobile phone complaints plummet

Consumer complaints to the Telecommunications Industry Ombudsman (TIO) reached a five-year low in 2012-13 with all major telcos, including Vodafone, recording declines in complaints received.

Published in Technology Regulation

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