Australia's peak telecommunications consumer body, the Australian Communications Consumer Action Network, says proposed new rules designed to improve telco complaint handling will ensure that the regulator has better tools to ensure practices of telco providers improve.

Thursday, 21 December 2017 00:15

Optus, ACCAN give thumbs up to proposed USO

The impending introduction of a new Universal Service Obligation, aimed at improving regional telecoms delivery in Australia, has been welcomed by telco Optus and the peak body representing consumer interests in telecommunications, the Australian Communications Consumer Action Network.

Published in Technology Regulation

In the wake of the competition watchdog’s decision not to declare mobile roaming services, the telecommunications consumer interest group ACCAN has called for existing mobile networks to be further upgraded to improve capacity and reduce congestion, particularly in regional and rural areas.

Published in Telecoms & NBN

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