Telecommunications consumer interest group ACCAN says new complaints rules for consumers switching to Australia's national broadband network, the NBN, will give the regulator better tools to ensure improvements in complaint handling by the telco industry.

Published in Telecoms & NBN

Telecommunications industry consumer lobby group, the Australian Communications Consumer Action Network, has raised concerns that consumers will lose services with what it says is the failure of the national broadband network fixed wireless and satellite services not meeting current broadband requirements.

Published in Telecoms & NBN

A coalition fighting to improve communications services in regional Australia says it is disappointed that the Coalition Government failed to commit in the Federal Budget to funding future rounds of the Mobile Black Spot Program.

Published in Mobility

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