Displaying items by tag: Teresa Corbin

The Australian Labor Party says there is no room for complacency as far as the consumer experience on the national broadband network goes, with complaints about the network increasing by 53% in the latest report from the Telecommunications Industry Ombudsman.

Published in Telecoms & NBN

Telecommunications consumers’ advocate, the Australian Communications Consumers Action Network and the Labor Opposition have welcomed the ACCC broadband monitoring report with both criticising shortfalls of ISPs in achieving maximum broadband speeds.

Published in Telecoms & NBN

Australia’s two biggest telcos — Telstra and Optus — fared poorly in a survey of Australian telecommunications consumers who say they are unimpressed by the amount of time they spend getting a resolution to a telco issue.

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