Telecommunications consumer interest lobby group ACCAN says the overall fall in complaints to the Telecommunications Industry Ombudsman over the last six months indicates that consumers are broadly benefitting from action taken by the telco industry regulator – but lamented the fact that “tens of thousands of consumers have experienced unreliable telco services”.
Telecommunications customer service representatives are being encouraged to concentrate on selling over service, with the result that consumers are confronted by questionable sales tactics.
Regional Australian lobby group the Rural Regional and Remote Communications Coalition has welcomed the announcement from the Australian Government which will see regional Australians benefit from 180 new mobile base stations as part of Round 4 of the mobile black spot program.
Indeed, very sad to see. Political infighting may not have been the initial reason I eschewed the ACS and joined[…]
Couldn't agree more. If the current members of the ACS Management Committee really want to run something other than a[…]
Excellent article Sam.Why should we be surprised by these lies on Huawei purely as an anti-competitive US cartel tactic -[…]
+1Whilst I'd definitely prefer to be in Australia rather than China or the US, the mainstream media landscape in Australia[…]
Great article, Phil Dawson has real world experience and an awsome track record. His opinion is always spot on