Resolving phone and Internet issues costs Australians over $150 million per year in lost time, according to new research from Australia's communications consumers peak body, the Australian Communications Consumer Action Network (ACCAN).
Australia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA) says a study it commissioned shows telco in-store sales staff may not be adequately checking that customers have the capacity to pay for the services they are purchasing.
Small businesses experiencing financial loss, signing up to unsuitable plans, breakdowns in communication when fixing faults, and lack of a suitable backup plan when phone and Internet services are disrupted, are amongst a raft of issues reported to the Telecommunications Industry Ombudsman(TIO) since 2016 and this year.
What a fantastic & innovative product. Congrats to the Zetifi Team.
Haven't heard a peep out of you since my last comment my well-informed friend. What's happened?
Thanks for this article Peter - makes me appreciate the independence of iTWire and your integrity.Who knew - unfettered corporatism[…]
Australia only ever has the governments the brits and yanks allow us to have. That is why the choice is[…]
Fantastic innovation that will relieve many organisations handling sensitive data. Thanks Stephen for sharing!