The Federal Government is overhauling consumer protections to "better reflect the way that modern telecommunication services" are delivered in Australia.
Complaints about internet services replaced complaints over mobile services as the most complained about service type in the last financial year, according to the latest Telecommunications Industry Ombudsman report.
Five telecommunications service providers in the Asia Pacific — excluding Telstra — have been designated as “leaders” of the next-generation of telecoms providers for their strong regional network presence, delivery of software-defined technologies and a comprehensive suite of enterprise cloud and managed ICT service offerings.
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