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Displaying items by tag: Telecoms regulation
Monday, 28 October 2019 13:42
ACMA excludes Optus from complaints report over 'data accuracy' concerns
A year after introducing strict new complaints-handling requirements, the telecoms regulator ACMA has released data showing telcos received a total of 1.4 million complaints over the full 2018–19 financial year - but concerns over telcos providing "late or inaccurate data" have resulted in the authority excluding the data provided by Optus from its report.
Published in
Telecoms & NBN
Tuesday, 17 July 2012 12:06
TCP, ACMA, and mobile pricing
The telecomms industry has dodged a bullet with the acceptance by ACMA of the updated Telecommunications Consumer Protection Code (TCP) by ACMA. The self-regulation body Communications Alliance has responded to calls for improved consumer protection with some significant improvements. New standards will apply to information provided to consumers, how products are advertised, what is presented on the bill, and complaint-handling procedures.
Published in
Technology Regulation
Friday, 20 November 2009 05:22
Telecom NZ unable to meet IT systems separation deadlines
Telecom New Zealand has secured an extension the deadlines for separating its IT systems, required as part of the operational separation undertakings given to the New Zealand Government.
Published in
Government Tech Policy
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Comments
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Re: iTWire - 'There's a bear in there' – fine for Play School, not for your network
This is an unbearably good headline :-)
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Re: iTWire - A smaller picture: Turnbull's musings on the national broadband network
Great Stuff Sam - I wish this could go out to a larger audience.
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Re: iTWire - A smaller picture: Turnbull's musings on the national broadband network
5G will save us, and the NBN will have to be redone anyway.
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Re: iTWire - A smaller picture: Turnbull's musings on the national broadband network
As always, a great article Sam.
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Re: iTWire - A smaller picture: Turnbull's musings on the national broadband network
I will never forgive him.
