The three months between October and December 2020 showed a drop in complaints rates for Australia’s telecommunications service providers to the Telecommunications Industry Ombudsman (TIO), according to the telecoms industry peak body Communications Alliance.
Millions of scam telephone calls have been blocked in recent trial initiatives, according to telecoms industry peak body Communications Alliance, in the lead up to the newly announced introduction of a new industry code aimed at stopping scam calls.
Australia’s telecommunications regulator the Australian Communications and Media Authority (ACMA) has released its research program for the 2020 to 2021 financial year, with its primary focus on consideration of how current and future developments in the communications and media landscape will impact public interest outcomes and its regulatory role.
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