Macquarie Telecom group executive Luke Clifton has launched a scathing attack on the telecommunications industry, demanding what specific actions individual telcos and businesses will take to lower consumer complaints, “and then hold them to it before the industry ends up facing its own Royal Commission”.
The winds of change are sweeping through the Telecommunications Association (TelSoc), with the 143 year-old industry group giving itself a makeover, with a new logo, new look and changes to the way it interacts with members and potential members.
The much-criticised telecoms industry Universal Service Obligation (USO) finally looks set for the scrap heap, with the Productivity Commission recommending to the federal government that the programme be wound up by 2020.
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Deluded, arrogant and self indugent. Really bad at reading the room too.