The Telecommunications Industry Ombudsman says it has identified four common selling practices by telecommunications service providers that lead to consumers making financial commitments which they find impossible to keep.
The Australian Labor Party says Communications Minister Mitch Fifield has finally dumped his original plan to abolish the Telecommunications Industry Ombudsman after the government put forward a list of recommendations that it said would strengthen the role of the TIO.
The head of Australia's second biggest telecommunications company has told staff that they would be fired if they upset customers, a report claims.
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Nice article. Thanks for reporting on this.
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