Displaying items by tag: Telecommunications Industry Ombudsman

The Australian Labor Party says Communications Minister Mitch Fifield has finally dumped his original plan to abolish the Telecommunications Industry Ombudsman after the government put forward a list of recommendations that it said would strengthen the role of the TIO.

Published in Telecoms & NBN

The head of Australia's second biggest telecommunications company has told staff that they would be fired if they upset customers, a report claims.

The NBN Co, the company rolling out Australia's national broadband network, has welcomed what it says is a drop in the number of complaints about retail services offered over the network in the second half of the financial year 2017-18, compared to the first half of the same year.

Published in Telecoms & NBN

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