Displaying items by tag: Telecommunications Industry Ombudsman

Friday, 28 February 2020 11:22

ACMA steps up fight on mobile number fraud

A new standard to mandate stronger identity verification processes before mobile numbers can be ported is being introduced in Australia as the Australian Communications and Media Authority (ACMA) steps up its fight against mobile number fraud.

The Telecommunications Industry Ombudsman says effective consumer safeguards are important to ensure timely connection and repairs for telecommunications consumers, as it begins its consideration of the Federal Government’s review of safeguards for teleco services.

Published in Telecoms & NBN
Tuesday, 10 December 2019 14:46

ACCC takes action against Superfone

The Australian Competition and Consumer Commission (ACCC) has instituted Federal Court proceedings against telecommunications provider Superfone for alleged false or misleading representations, and for alleged breaches of laws designed to protect consumers from issues arising from unsolicited telemarketing sales.

Published in Telecoms & NBN

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