Displaying items by tag: Telecommunications Industry Ombudsman

The telecommunications industry has raised concerns about the likely flow-on costs to consumers from the standards which would have to be met under new rules proposed for service providers dealing with consumers migrating to the national broadband network.

Published in Telecoms & NBN
Sunday, 28 January 2018 15:42

Telco complaints still on the increase: report

The number of complaints about services provided by telecommunications companies rose marginally to 8.7 complaints per 10,000 services in the three months to the end of December 2017, with Telstra, Optus and Vodafone all recording increases.

Published in Telecoms & NBN

Residential consumer and small business complaints against telcos continue to plague the telecommunications industry and there’s no sign of the connection problems being reduced despite industry and regulator efforts to overcome the problems.

Published in Telecoms & NBN

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments