Displaying items by tag: Telecommunications Industry Ombudsman

The Telecommunications Industry Ombudsman says effective consumer safeguards are important to ensure timely connection and repairs for telecommunications consumers, as it begins its consideration of the Federal Government’s review of safeguards for teleco services.

Published in Telecoms & NBN
Tuesday, 10 December 2019 14:46

ACCC takes action against Superfone

The Australian Competition and Consumer Commission (ACCC) has instituted Federal Court proceedings against telecommunications provider Superfone for alleged false or misleading representations, and for alleged breaches of laws designed to protect consumers from issues arising from unsolicited telemarketing sales.

Published in Telecoms & NBN

Consumers impacted by Australia’s recent bushfires can now receive dedicated assistance with their unresolved phone and Internet issues from the Telecommunications Industry Ombudsman.

Published in Telecoms & NBN

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