The Communications Alliance, Australia’s peak body for the telecommunications industry, has condemned the behaviour of a small number of service providers found to be engaged in “misleading sales practices”.
Mobile services have fared best with a low rate of consumer complaints in stark contrast to voice only services delivered by telcos over the NBN which had the highest rate of complaints over a six month period last year, according to a report by the telecommunications regulator, the Australian Communications and Media Authority.
The Telecommunications Industry Ombudsman has launched a new brand, logo and website with Ombudsman Judi Jones saying the new website makes it easier for consumers and small businesses to make a new complaint, update an existing complaint, understand what is involved and the next steps in the process.
New customers are being added to the satellite service because NBN Co hasn't rolled out fibre to the area because[…]
Might I respectively suggest that this is probably another survey designed for feel good results and as such was a[…]
Hi Peter, I have a response to this article that I'd love to share – what's the best way to[…]
Ive got Amayasim 100gb + UNL calls+text for $30/28days so its not so bad and they have been giving me[…]