Displaying items by tag: Telecommunications Industry Ombudsman (TIO)

A failure to deal with customer complaints promptly has resulted in Internet service provider NetCube being ordered by the Australian Communications and Media Authority (ACMA) to comply with the complaints-handling requirements of the Telecommunications Consumer Protection Code.

Published in Telecoms & NBN
Tuesday, 16 February 2016 12:18

Lycamobile warned over breach of TCP Code

Mobile service provider Lycamobile has been rapped over the knuckles by the ACMA for not complying with the Telecommunications Consumer Protections Code (TCP).

Published in Telecoms & NBN

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