The Labor Party has described the latest complaints figures from the Telecommunications Industry Ombudsman as a “brutal reality check” and a damning indictment of the federal government.
In the wake of the latest and damning report by the Telecommunications Industry Ombudsman (TIO) on an increasing level of complaints about telcos, a new guidance has been released designed to give consumers improved fair credit management outcomes with their telecommunications providers.
Internet Australia says the “dramatic surge” in complaints by consumers and small business about telecommunications services, particularly Internet services, is unacceptable and must be urgently addressed by the entire retail and wholesale supply chain.
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