Displaying items by tag: Telecommunications Industry Ombudsman (TIO)

The rate of consumer complaints in Australia about telecommunications services fell further in the most recent quarter – generating the best results seen since 2015.

Thursday, 15 November 2018 12:56

CA warns Government on retaining TIO independence

Telecommunications industry lobby group Communications Alliance has cautioned against Australian Government recommendations that could threaten the TIO’s independence by placing the ombudsman under the control of ACMA but welcomed the Government’s decision to “retain” the Telecommunications Industry Ombudsman.

Published in Telecoms & NBN

The Australian Government has made recommendations for further protections for telco consumers, including a strengthening of the role of the Telecommunications Ombudsman.

Published in Telecoms & NBN

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