The Australian Competition and Consumer Commission (ACCC) and the Telecommunications Industry Ombudsman (TIO) have inked a new agreement setting out how they will work together on ensuring compliance with consumer law and their approach to the resolution of systemic issues in the telecommunications industry.
A new approach to collaboration and information sharing on compliance, enforcement and systemic issues in the telecoms sector has been forged by the Australian Communications and Media Authority (ACMA) and the Telecommunications Industry Ombudsman (TIO), aimed at delivering better outcomes for phone and Internet consumers and providers.
Australia’s telecommunications regulator ACMA is taking action in the Federal Court against Sydney-based telco Red Telecom and its sole director Nicholas Kontaxis for alleged failure to comply with decisions of the Telecommunications Industry Ombudsman (TIO).
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