Displaying items by tag: Telecommunications Consumer Protections Code (TCP Code)

Monday, 12 August 2019 13:13

ACMA issues compliance reminder to telcos

Telcommunications service providers have just until the start of September to provide information on their compliance with the revised Telecommunications Consumer Protections Code (TCP Code) to the telecommunications regulator regulator, ACMA.

Telco V4 Telecom has been warned by the Australian Communications and Media Authority over its “inadequate” complaints handling processes, as the regulator continues its industry-wide clampdown on non-compliance with complaints handling standards.

Published in Telecoms & NBN

Australia’s three largest telcos have been warned by the telecommunications regulator over breaches of safeguards for consumers with disabilities.

Published in Telecoms & NBN

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