Consumer complaints to Australia’s telcos increased by 7.8 complaints per 10,000 Services- in Operation (SIOs) for three months of the July-September 2020 quarter, an increase over the previous quarter’s ratio of 7.4.
The Australian Communications and Media Authority (ACMA) has directed Telstra to comply with its billing accuracy obligations after an investigation found it had overcharged more than 10,000 customers a total of almost $2.5 million over a 12-year period.
Australia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA) says a study it commissioned shows telco in-store sales staff may not be adequately checking that customers have the capacity to pay for the services they are purchasing.
Why does King Canute come to mind ?
I'm surprised they didn't say if Apple devices were ok to use or not?
Take comfort in that when it takes 2 hours to watch a 90 minute movie on Netflix.
"Choosing your comparisons is like marking your own homework — it's very easy to get top marks."
Yeah just what I want more spyware from our (not) trustworthy Federal Government to put on my 'phone. No chance[…]