Displaying items by tag: Telco

Telco SIngtel Optus has announced the creation of a "Community of Experts" which will result in every customer being moved to a dedicated team within six months.

Taking up the fight to Optus’ price match scheme, Telstra has started one of its own, so that “If you find a better price for an Australian retailer on a huge range of post-paid phones within 7 days of receipt of the phone, we’ll credit your bill”.

Telstra appears to have got its wires crossed by sending emails to non-subscribers asking them to try out its My Telstra app.