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A group of Aussie IT professionals are campaigning for Microsoft to reverse its decision to retire TechNet which is widely used to get in-depth technical knowledge of Microsoft products.

Published in Strategy

A new version of LogMeIn Rescue alerts technicians to possible problem areas and automates the delivery of fixes.

Published in Mobility

An extension to LogMeIn Rescue makes it easier for frontline support staff to diagnose and fix common Android and iOS device issues. LogMeIn Rescue Click2Fix carries out remote checks and allows reps to suggest fixes or deliver them to the handset.

Published in Mobility

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