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Displaying items by tag: Suncorp

Interactive Intelligence has appointed Malcolm Angell as Australia/New Zealand contact centre solutions consultant.

Published in People Moves

Oracle has revealed that several big-name customers are using its locally-hosted SaaS CRM product.

Published in Cloud Computing
Wednesday, 19 October 2011 15:10

Suncorp chides tech vendor for Agile blindspot

Financial services business Suncorp has rolled out a $1.5 million information capture system which it hopes will pay for itself by 2013 thanks to time and labour savings. While the installation was relatively speedy, Suncorp hadn't banked on having to educate the technology supplier, Kofax, about the Agile process which is widely deployed in the financial institution.

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