Displaying items by tag: SMS

Global software company Pegasystems has launched an Intelligent Virtual Assistant – an artificial intelligence-powered bot designed to turn applications into smart assistants on any channel.

Published in Market

Telstra's half-yearly profits have dropped by 14.4% and its revenue has fallen by 3.6%, according to an announcement on Thursday.

Published in Telecoms & NBN
Thursday, 16 February 2017 01:53

Genesys to overhaul MYOB contact centre capabilities

Omnichannel customer experience and contact centre solutions company Genesys is to undertake an overhaul of accounting software provider MYOB’s contact centre capabilities.

Published in Deals

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments