The Australian Communications and Media Authority (ACMA) has blasted Telstra, Optus, TPG and Dodo for letting down their customers, finding all of the telcos in breach of consumer protection rules after more than 1,500 of their customers were left without services while trying to migrate to the National Broadband Network (NBN).
New rules for telecommunications customer premises cabling products and wiring have been published by telecoms lobby group Communications Alliance.
Australia’s telecommunications regulator the Australian Communications and Media Authority (ACMA) has announced that it will soon consult on rules to assist consumers when their fixed broadband telco fails to meet retail service levels.
Great news, Vodafone/TPG is truly giving Telstra and Optus some real competition!
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Quite an interesting range of views.