Displaying items by tag: Rules

Telcos offering fixed broadband services will be required to publish their customer service commitments and details of their associated performance under new industry rules being proposed byAustralia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA).

Published in Telecoms & NBN

Australia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA), has taken action to enhance NBN consumer experience rules to protect Australians during the final phase of the National Broadband Network migration.

Published in Technology Regulation

Given the current Covid-19 crisis and the greater shift to digital channels by customers, the need for digital accessibility is paramount. However, many business leaders in Australia are often unaware of their organisation’s accessibility obligations by law or can be overwhelmed by a myriad of technical hurdles when it comes to implementation.

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