Contact centre services and solutions company QPC has deployed the Genesys PureCloud all-in-one cloud customer engagement and collaboration contact centre platform at Gympie Regional Council in Queensland.
Queensland’s Office of State Revenue, part of Queensland Treasury, has launched Nuance Communications’ virtual assistant "Sam" across all OSR revenue lines, marking the first Australian state government implementation of the conversational virtual assistant.
Two Australian hospitals have been officially recognised as the first hospitals to adopt the highest international standards of digital health at the Healthcare Information and Management Systems Society AsiaPac18 Conference and Exhibition.
Well, fwiw, I found myself agreeing with the initial postings of both Philip A and DevMac. What the issue seems[…]
I am far from an expert, but I try to read and understand the experts' viewpoints. In relation to breaking[…]
This sounds a bit like a case of "Big Brother" is watching you.If it goes ahead we need to ensure[…]
More of this is needed. Aussie Broadband would have more high speed customers if NBN could actually provide the service.[…]