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Monday, 19 November 2018 10:35

QPC delivers Genesys purecloud to Qld’s Gympie Regional Council

Contact centre services and solutions company QPC has deployed the Genesys PureCloud all-in-one cloud customer engagement and collaboration contact centre platform at Gympie Regional Council in Queensland.

Published in Deals

Wednesday, 14 November 2018 10:35

Queensland Treasury rolls out Nuance’s virtual assistant ‘Sam’

Queensland’s Office of State Revenue, part of Queensland Treasury, has launched Nuance Communications’ virtual assistant "Sam" across all OSR revenue lines, marking the first Australian state government implementation of the conversational virtual assistant.

Published in Deals

Wednesday, 07 November 2018 21:36

First Australian hospitals achieve highest global digital health standards

Two Australian hospitals have been officially recognised as the first hospitals to adopt the highest international standards of digital health at the Healthcare Information and Management Systems Society AsiaPac18 Conference and Exhibition.

Published in Health

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