Customer satisfaction levels in most industries tend to move up and down and at the moment it seems an ongoing effort by our telcos seems to be paying off, with a slight increase in satisfaction recorded for the three months to the end of June.
The cost to consumers of using phone and Internet services are set to drop following a draft decision by the competition regulaor to reduce by 9.6% the price other telcos pay Telstra to use its copper network.
A high number of consumers who have complained to their phone and Internet service providers are dissatisfied with how their complaint was handled.
Surely this would make Apple a reseller and therefore exposed to all of the rules and conditions that other resellers[…]
Will licenses be allocated Australia wide, as was the case with 700/2600MHz auctions, or based on regional areas as per[…]
Could I point out with all due respect to James Perkins that NBN Co is an independent statutory organisation and,[…]
Sorry but this strikes me as a pretty self serving opinion piece.The author has not provided one shred of evidence[…]
Alternative headline: Four million ignore the NBN. Woeful ARPU sees NBN Co struggling to reach profitability.