Displaying items by tag: Phone services

Customer satisfaction levels in most industries tend to move up and down and at the moment it seems an ongoing effort by our telcos seems to be paying off, with a slight increase in satisfaction recorded for the three months to the end of June.

Published in Telecoms & NBN

The cost to consumers of using phone and Internet services are set to drop following a draft decision by the competition regulaor to reduce by 9.6% the price other telcos pay Telstra to use its copper network.

Published in Telecoms & NBN

A high number of consumers who have complained to their phone and Internet service providers are dissatisfied with how their complaint was handled.

Published in Telecoms & NBN

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