Consumers and businesses alike are on an intense bootcamp right now in establishing effective virtual communications. Customer Communication Management and Experiences provider, iLiveIT, has built a platform to drive hyper-personalised, hyper-scaled communications and says its Oracle Cloud that gave the power to make it work.
Optus has released a white paper based on its recent Enterprise 4.0 survey which the telco says provides insights into how Australian businesses can drive revenue growth through personalisation.
AWS has launched a series of AI services at its AWS re:Invent conference that can be used in applications without requiring developers to have specific machine learning expertise.
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