The Australian consumer watchdog has told customers of telco Singtel Optus to check whether they have been notified by the company about any refunds they may be entitled to in connection with its direct carrier billing third-party billing service.

The competition regulator, the Australian Competition and Consumer Commission, has instituted proceedings in the Federal Court against Optus Internet and Optus Mobile, alleging the company misled consumers about the need to move to the NBN or risk being disconnected.

Published in Telecoms & NBN

Telecommunications consultant Paul Budde has welcomed the NBN Co's move to offer businesses a “solution finder” online tool which the company says is designed to help businesses find the right broadband plan for their needs.

Published in Telecoms & NBN

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