Telecommunications provider Vodafone Hutchison Australia has admitted it made false and misleading statements about its third-party direct carrier billing service and will pay damages to affected customers, the ACCC says.

The NBN Co miscalculated when it decided not to supply a modem to each resident on fibre-to-the-node and fibre-to-the-building connections, the head of a small retail service provider says, adding that this could have helped the company diagnose connection issues remotely.

Published in Telecoms & NBN

The Australian consumer watchdog has told customers of telco Singtel Optus to check whether they have been notified by the company about any refunds they may be entitled to in connection with its direct carrier billing third-party billing service.

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