Displaying items by tag: OpenIQ

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Friday, 11 December 2020 00:32

We're all in the cloud, but how do we make it rain?

Where is the money in the move to cloud computing? What's profitable and what isn't?

Published in Cloud

Tagged under

Sunday, 29 November 2020 20:54

Together apart: why remote contact centres can deliver big benefits for Australian companies

The COVID crisis has demonstrated the viability of mass remote working and embracing the practice long term has significant advantages, writes Shad Mortazavi, Founder and Managing Director, OpenIQ

GUEST OPINION by Shad Mortazavi, Founder and Managing Director, OpenIQ: Did your company’s contact centre make a sudden shift to remote working when the COVID crisis struck? If so, you’re in good company. In the wake of government shutdown announcements in March 2020, scores of Australian organisations equipped their agents with mobile devices and dispatched them home to work.

Published in Guest Opinion

Tagged under

Monday, 16 November 2020 21:57

How do suppliers in the IT industry win business?

We posed this question to a broad swathe of senior industry executives. Here's what they had to say.

Published in Enterprise Solutions

Tagged under

WEBINARS ONLINE & ON-DEMAND

Synology All Flash Array Webinar
WEBINAR INVITE by Synology: Can your VM storage setups provide…
ConnectWise Announces 2021 IT Nation Conference Schedule
Company unveils conference dates and locations for the year; In-person…
IT SUMMIT INVITE: The Future of IT 2021 starts March 16 at 2PM AEDT, register now
IT SUMMIT INVITE: Join industry leaders and ServiceNow experts on…
Watch Now: Flexible IT Innovation: Taking A Data-Driven Approach To Scale And Complexity
Watch Now: Hitachi Vantara and Innovatus Media would like to…
WEBINAR INVITE: Zebra's 'Retail Shopper Experience in a post-COVID world', 12PM AEDT March 17 2021
Zebra is also holding a free webinar with the topic…

GUEST ARTICLES

Rising number of data breaches must signal a change in security strategy
Guest Opinion: It’s widely known that data breaches pose a…
VIDEO Interview Aussie millionaire gaming genius: Luke Millanta, launches AlerTor, the Dark Web tracking tool
Guinness World Record title holder, gaming content creator, game designer,…
Six key characteristics of a modern secure web gateway
As Australia and New Zealand forge ahead in 2021 and…
VIDEO Interview: Luis Urbaez, EGM and COO of Comms Group talks cloud comms and more
VIDEO Interview: Comms Group is the parent company of Comms…
How multi-cloud visibility ensures business continuity
GUEST OPINION by George Tsoukas, Gigamon ANZ: Today’s powerful digital…
The Qlik data fitness program for data integration results
COMPANY NEWS: There’s a myth that data integration doesn’t deliver…
RFID Asset Tracking - What is it and how does it work?
Guest Opinion: With today's fast-paced life, keeping track of your…
PacketLight CEO Koby Reshef explains the company, its tech and the future: VIDEO INTERVIEW
VIDEO INTERVIEW: Mr McGuire might have advised graduate Dustin Hoffman…
Asset Management - ServiceNow compared to Jira. Rethink your service desk.
Expensive solutions from vendors like ServiceNow have been the only…
Synology All Flash Array Webinar
WEBINAR INVITE by Synology: Can your VM storage setups provide…

VENDOR NEWS

ServiceNow Exposed. Compare to Jira Service Management.
The market for service management solutions is crowded with choice…
BDA’s Healthy Revenues Make It One Happy Cannabis Company
Company News: Whilst some cannabis stocks can trade on hype…
The ONE Way To Deliver Digital Healthcare Solutions
Company News: The focus on digital health has become a…
The ONE Way To Deliver Digital Healthcare Solutions
The focus on digital health has become a global trend.…
Barracuda Email Threat Scanner Detects Millions of Attacks Missed By Organisations’ existing protection
Highlights: · In 2020, 4,550 organisations used Barracuda Email Threat…
Boab AI announces first cohort of Australian AI Scale Ups and Launch of $100m Fund
COMPANY NEWS: Artificial Intelligence scale up program, Boab AI, has…
Sumitomo Life Insurance Selects Talend to Build Company’s Data Infrastructure
Leading life insurer uses Talend in data lake environment for…
Twilio Segment Releases 2021 CDP Report, A Look at How Pandemic-Driven Digital Acceleration Ushered the Industry into a New Era
Report finds that companies have significantly invested in building out…
8x8 Integrated Cloud Contact Center and Communications Driving Global Channel Momentum
8x8 Open Channel Program Helps Partners Meet Strong Upmarket, Enterprise…
100% of customers recommend Snowflake for fourth consecutive year in Dresner Advisory Services ADI report
Company News: Snowflake, the data cloud company, today announced Snowflake…

Guest Opinion

Rising number of data breaches must signal a change in security strategy
Guest Opinion: It’s widely known that data breaches pose a…
Six key characteristics of a modern secure web gateway
As Australia and New Zealand forge ahead in 2021 and…
How multi-cloud visibility ensures business continuity
GUEST OPINION by George Tsoukas, Gigamon ANZ: Today’s powerful digital…
The Qlik data fitness program for data integration results
COMPANY NEWS: There’s a myth that data integration doesn’t deliver…
RFID Asset Tracking - What is it and how does it work?
Guest Opinion: With today's fast-paced life, keeping track of your…

Guest Interviews

VIDEO Interview Aussie millionaire gaming genius: Luke Millanta, launches AlerTor, the Dark Web tracking tool
Guinness World Record title holder, gaming content creator, game designer,…
VIDEO Interview: Luis Urbaez, EGM and COO of Comms Group talks cloud comms and more
VIDEO Interview: Comms Group is the parent company of Comms…
PacketLight CEO Koby Reshef explains the company, its tech and the future: VIDEO INTERVIEW
VIDEO INTERVIEW: Mr McGuire might have advised graduate Dustin Hoffman…
VIDEO Interview: Maria Palazzolo, GS1 Australia CEO: celebrating 50 years of the barcode and digitalisation in commerce
The GTIN – the number behind the barcode – was…
An interview with Dmitriy Valyanov, President and Co-founder of Bitrix24, an incredible all-in-one business workspace
INTERVIEW: Bitrix24 is an impressive all-in-one business workspace that delivers…

Guest Reviews

To Play Or Not To Play: Honest Review of MXGP 2020
Guest Review: The latest addition to Milestone’s licensed racing series…
Rip DVD with HandBrake on Windows 10
DVD ripping is the process of extracting entire or selected…
SolarWinds NTA puts the network admin's finger on the networking pulse
REVIEW PROMOTION The network has always been important, and even…
Outlook PST Repair is the solution to sysadmin PST and OST headaches
REVIEW PROMOTION: Storing all your email online is great, but…
The Database Is No Longer Slow With SolarWinds Database Performance Analyzer
REVIEW PROMOTION: Imagine spending all day tuning a database query…

Guest Research

Australian frontline healthcare organisations helped by Workday to battle COVID-19 pandemic
COMMISSIONED RESEARCH The devastation caused by the COVID-19 pandemic has…
Vertel reveals the top 10 technologies that will impact workplaces between 2020 and 2025
GUEST RESEARCH: SD-WAN set to be a pillar technology in…
Remotely Exploitable ICS Vulnerabilities on Rise, as Reliance on Remote Access to Industrial Networks Increases During COVID-19
GUEST RESEARCH: New report from Claroty researchers finds latest ICS…
New Research from Rapid7 Finds Australia 14th Most Exposed to Cyber Risks
GUEST RESEARCH: While there has been an average 13% decrease…
DDLS survey reveals a lack of commitment from Australian organisations to cybersecurity training
Research reveals trends and opportunities in the ICT training and…

Guest Research & Case Studies

Australia 11th in top 20 countries were people are most curious about the Dark Web
Uswitch is a UK-based comparison and switching service, like Finder…
Adobe study reveals 1.7 billion reasons for Australian governments to improve digital experiences for citizens
Guest Research: New Adobe and Deloitte research reveals the majority…
New VPN Risk report by Zscaler uncovers hidden security risks impacting enterprises and offers alternatives for secure remote access
Zscaler, the leader in cloud security, today announced a new…
New LogicMonitor Study Reveals that 59% of ANZ Enterprise Companies Experienced an Increase in IT Downtime During Pandemic
Guest Research: Strategic influence of CIOs and CTOs within organisations…
ICS vulnerabilities increased in second half of 2020 as gaps in remote work expand attack surfaces
Claroty’s Biannual ICS Risk & Vulnerability Report identifies critical infrastructure…

Channel News

Gigamon partners with Riverbed to simplify hybrid cloud deployment, monitoring and management
Cloud visibility and analytics provider Gigamon today announced a partnership…
Soft Solutions offers WatchGuard subscriptions
Auckland-headquartered Soft Solutions has introduced pay-as-you-go subscriptions for WatchGuard firewalls…
Logicalis makes exclusive deal with 1E
Digital experience management company 1E has entered into an exclusive…
Gigamon, FireEye collaborate on integration of Gigamon Hawk
Cloud visibility and analytics provider Gigamon has announced its latest…
EVANPOYNT and Stylumia partner exclusively for the Australian and New Zealand Markets
CHANNEL NEWS: EVANPOYNT has announced a compelling partnership with Stylumia…
Micro Focus announces Voltage SecureData integration with Snowflake to provide secure analytics with data privacy and protection
Integration enables 100 per cent cloud-native solution for high-scale secure…
MaxContact Helps Contact Centre Agents Communicate and Collaborate More Effectively With Microsoft Teams Integration
Company Partners with Entrust ICT to deliver integrated solution
AIICT with AWS offers new Certified Artificial Intelligence Professional course
The Australian Institute of ICT (AIICT) has introduced a new…
Secolve and LMNTRIX announce Australian-first partnership to combat OT attacks
PARTNERSHIP ANNOUNCEMENT by Secolve: Australian OT cybersecurity expert Secolve has…
PMT Security announced as Milestone Systems Diamond Partner for 2021
COMPANY NEWS by PMT Security: Wholly Australian owned security company,…

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