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Displaying items by tag: Offshoring

Thursday, 09 July 2009 06:28

Telstra brings mobile memo back to Australia

Six months ago Telstra outsourced operators for its mobile memo service to the Philippines. The telco has now announced it will be returning to native English-speaking operators.

Published in Strategy
Tuesday, 02 June 2009 13:26

Aussie companies rethink offshoring: Report

In a counter to the current economic downturn, IT outsourcing in Australia has gained new momentum this year as companies, driven by the need to reduce costs, are apparently reconsidering the benefits of offshoring.

Published in Strategy
Tuesday, 24 February 2009 05:11

Small business turns to call centre outsourcing

The global financial crisis will see traditional customers of outsourced call centres spending less in the short term, but the same pressures are driving small business to outsource their call centres, according to Frost & Sullivan.

Published in Market

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