Displaying items by tag: Nerida O’Loughlin

The Australian Communications and Media Authority (ACMA) has directed Telstra to comply with its billing accuracy obligations after an investigation found it had overcharged more than 10,000 customers a total of almost $2.5 million over a 12-year period.

Published in Telecoms & NBN

Telcos offering fixed broadband services will be required to publish their customer service commitments and details of their associated performance under new industry rules being proposed byAustralia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA).

Published in Telecoms & NBN
Wednesday, 28 October 2020 11:44

ACMA backs telco consumer regulatory reform

Australia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA), is backing reform of current regulatory safeguards in the telecommunications sector.

Published in Technology Regulation

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