Telco V4 Telecom has been warned by the Australian Communications and Media Authority over its “inadequate” complaints handling processes, as the regulator continues its industry-wide clampdown on non-compliance with complaints handling standards.
Mobile services have fared best with a low rate of consumer complaints in stark contrast to voice only services delivered by telcos over the NBN which had the highest rate of complaints over a six month period last year, according to a report by the telecommunications regulator, the Australian Communications and Media Authority.
The telecommunications regulator, the Australian Communications and Media Authority, says telco customers will now be better protected under new consumer protection rules it has just introduced.
Telstra had a badly run down copper distribution phone system.NBN has a large chunk of their network on an antiquated[…]
Just sell the whole thing to Telstra already. It can't get any worse.
I have no words to describe this development.Are they out of their minds?!In what universe would you choose to run[…]
There is a 25/5 speed tier, which used to be the default that all the ISPs were using, but then[…]
I would have thought that any secrecy agreement that Snowden signed when he was employed by the NSA and CIA[…]