Phillip Britt is, in my biased view, one of the few people on the face of the earth who was born to be an Internet service provider. From all appearances, Britt enjoys his work as the head of Aussie Broadband; he does something which very few tech entrepreneurs — Cloudflare's Matthew Prince is another who comes to mind — do: come clean with customers when there is a screw-up.
The peak body for communications consumers, the Australian Communications Consumer Action Network (ACCAN) has called on phone and Internet providers to continue supporting customers in need during the COVID-19 crisis.
Selling the NBN Co to a private entity as a monopoly would be the worst way to ensure that the network is upgraded, a network expert says, adding that if the definition of insanity is to do the same thing repeatedly and expect different results, then privatising NBN Co as a monopoly would definitely qualify.
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