A Telstra outage hits ATMs and eftpos machines around the country on Thursday, with the problems beginning at about 3pm.
CRM vendor Pegasystems has released new digital messaging capabilities within its Pega Customer Service application, providing interoperability with virtually any chat or messaging channel.
Last time I looked this is October about 6 months since that survey was taken.The situation is strikingly different in[…]
Working from home is much better for those properly equipped at home. Such as a dedicated workspace and the right[…]
Can vouch for being a happy Aussie Broadband customer since giving up Telstra and it's very poor customer service.
felix will be an interesting addition to the mobile solution offerings but having TPG, including Vodafone as parents would suggest[…]
Thx for covering this Sam :)Not to put too fine a point on the definition of 'hacked materials', and no[…]