The NBN Co miscalculated when it decided not to supply a modem to each resident on fibre-to-the-node and fibre-to-the-building connections, the head of a small retail service provider says, adding that this could have helped the company diagnose connection issues remotely.

New Zealand’s competition regulator, The Commerce Commission, has issued Internet provider MyRepublic with a formal warning after it failed to meet its statutory obligations to provide information needed by the Commission to allocate the Telecommunications Development Levy.

Eleven telcos have been warned by the communications regulator, the Australian Communications and Media Authority, for failing to tell potential new customers that they do not provide priority assistance services, or failing to name a telco that does.