‘Customer–centric’ brands using advanced artificiaI intelligence benefit from increased efficiency, greater brand loyalty, and notable gains in revenue, according to a new report which found that companies adopting AI-enabled technology have seen a positive impact on customer satisfaction, service delivery and contact centre performance.
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Telstra had a badly run down copper distribution phone system.NBN has a large chunk of their network on an antiquated[…]
Just sell the whole thing to Telstra already. It can't get any worse.
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