Getting the right balance of human agents and automation is important for providing a good customer service experience.
New research on more than 5000 global consumers shows overwhelming support for the use of chatbots for simple tasks – they are quicker and take less work than talking to a human, it has been claimed.
It was obviously BAI BAI (bye bye) to the old name then...
Sounds like self-serving bullshit to me.
A restaurant that is any good and will get repeat business should be smart enough to tell these home delivery[…]
self evident fallacious arguments indeed
A new report from Restaurant & Catering Australia (R&CA), the peak body representing the interests of more than 47,000 eating[…]