Competition in the Australian market for cloud-based contact centre services is set to intensify with local player, Engage, to be acquired by US-based LivePerson, a $US157m per year company with over 8000 customers including IBM. HP and Microsoft.
Call centres morphed into contact centres as additional communication channels were taken onboard. Is it now time for them to be transformed into connection centres?
Just looked at both Telstra and Optus 5G roll-out maps, and (as I expected) they're still both EXTREMELY spotty. I[…]
Where’s that loony tunes electrowreque to spread his FUD about 5G? If only he didn’t live under electrical wires or[…]
Electrowreque - an expert in noise and latency emanating directly from the sad excuse for a tin-foiled wrapped brain he[…]
You off your meds again, electrowreque? Need more tin foil for your hat? You make loony people look sane.
You off your meds again, electrowreque? Need more tin foil for your hat? You make loony people look sane. 5G[…]