Cloud mobile and online business messaging solutions provider LivePerson has collaborated with Commonwealth Bank subsidiary Bankwest to create a new in-app conversational banking service that enables bank customers to message the bank for service using the bank’s website and app.
Online and mobile messaging solutions provider LivePerson has launched LiveEngage for Voice Assistants, billing the solution as the first conversational platform for the enterprise to deliver two key innovations for consumers.
Cloud mobile and online business messaging solutions provider LivePerson has launched in-app mobile messaging technology in travel agency Webjet’s customer service business, which it says has resulted in a 54% uplift in text-based service engagements with the app.
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