Displaying items by tag: Judi Jones

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Tuesday, 10 September 2019 23:37

Ombudsman welcomes enforcement action against telco BVivid

The Telecommunications Industry Ombudsman (TIO) has welcomed the Australian Competition and Consumer Commission’s decision to take enforcement action against telco BVivid over misleading telemarketing practices about transitioning to the NBN.

Published in Telecoms & NBN

Wednesday, 12 June 2019 09:57

TIO launches new brand, logo and website with ‘easier access’ for consumer complaints

The Telecommunications Industry Ombudsman has launched a new brand, logo and website with Ombudsman Judi Jones saying the new website makes it easier for consumers and small businesses to make a new complaint, update an existing complaint, understand what is involved and the next steps in the process.

Published in Business Telecommunications

Thursday, 11 April 2019 01:30

Phone, Internet complaints down for the last six months of 2018: report

Complaints by Australian telecommunications users about landline, mobile and Internet services fell in the last six months of 2018 by 27.7% to 60,998 compared to the corresponding six month period in 2017.

Published in Telecoms & NBN

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