The COVID crisis has demonstrated the viability of mass remote working and embracing the practice long term has significant advantages, writes Shad Mortazavi, Founder and Managing Director, OpenIQ
GUEST OPINION by Shad Mortazavi, Founder and Managing Director, OpenIQ: Did your company’s contact centre make a sudden shift to remote working when the COVID crisis struck? If so, you’re in good company. In the wake of government shutdown announcements in March 2020, scores of Australian organisations equipped their agents with mobile devices and dispatched them home to work.
Australian semiconductor IoT start-up Morse Micro has secured $18 milion in additional funding as it moves to expand its product and technology development teams, both in Sydney and internationally.
GUEST RESEARCH: With 83% of business leaders stating that audio equipment has “become more important compared with two years ago”, paying attention to audio is clearly a sound idea.
"Exfiltration" is clearly the wrong word to describe copying "read-only" files from a server. Please, let's stop mangling the English[…]
Happy birthday, JS!
If you squeeze harder you can always get a bit more juice from a lemon. But it’s still a lemon.
Let me guess, they don't routinely purge personal data from former clients?
no one knows till the get it,, but why did we all rush when we had 18 months ?I was[…]