Internet service provider Internode has won the Internet Service Provider Customer Satisfaction Monthly Award for June with a customer satisfaction rating of 82%.

The Australian competition watchdog has the right intentions when it fines Internet service providers for not living up to the speed claims they make, a small ISP says, but adds that the NBN Co should not be allowed to get off scot-free.

The Australian Competition and Consumer Commission has asked NBN users who experience slow speeds to check with their providers if they are eligible for a refund in line with agreements that the watchdog negotiated with providers over the last 15 months.