Australia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA) says a study it commissioned shows telco in-store sales staff may not be adequately checking that customers have the capacity to pay for the services they are purchasing.
Small businesses experiencing financial loss, signing up to unsuitable plans, breakdowns in communication when fixing faults, and lack of a suitable backup plan when phone and Internet services are disrupted, are amongst a raft of issues reported to the Telecommunications Industry Ombudsman(TIO) since 2016 and this year.
NBN Co, the operator of the National Broadband Network, has admitted to Australia’s competition watchdog, the ACCC, that it misled Canberra consumers who lived in areas where the NBN was operating into thinking that their telephone and Internet services supplied over the TransACT Network would be disconnected if they did not move to the NBN.
Detailed references and citations needed for these numerous claims. (I'm asking from a neutral standpoint, as is done in Wikipedia[…]
Indeed, very sad to see. Political infighting may not have been the initial reason I eschewed the ACS and joined[…]
Couldn't agree more. If the current members of the ACS Management Committee really want to run something other than a[…]
Excellent article Sam.Why should we be surprised by these lies on Huawei purely as an anti-competitive US cartel tactic -[…]
+1Whilst I'd definitely prefer to be in Australia rather than China or the US, the mainstream media landscape in Australia[…]