Displaying items by tag: Internet providers

National Broadband Network operator NBN Co has extended its offer to provide up to 40% additional capacity to Internet providers, at no extra cost, for another two months - through the June and July billing periods - as part of its support for telecommunications retailers during the COVID 19 pandemic.

Video conferencing, video streaming and accessing cloud-based office applications have driven a large increase in data demand on the NBN access network as more Australians turn to their broadband services for work, education and entertainment, according to a new report.

The Telecommunications Industry Ombudsman has launched a new brand, logo and website with Ombudsman Judi Jones saying the new website makes it easier for consumers and small businesses to make a new complaint, update an existing complaint, understand what is involved and the next steps in the process.