Displaying items by tag: Interactive Intelligence

Friday, 02 December 2016 12:02

Genesys completes Interactive Intelligence buy

Contact centre software vendor Genesys has completed its acquisition of customer experience vendor Interactive Intelligence.

Published in Strategy

New Zealand-based communications provider Pyrios has sealed a deal with Interactive Intelligence to deliver cloud contact centre services to the Australia-New Zealand market.

Published in Deals
Wednesday, 04 May 2016 09:18

PureCloud is not as far away as you think

Borg-like signs of ‘resistance is futile' are beginning to show as Enterprise not so slowly accepts the inevitable assimilation to the hive like cloud – one respected Australian analyst says it may all be all done and dusted by 2019!

Published in Cloud



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