Contact centre software vendor Genesys has completed its acquisition of customer experience vendor Interactive Intelligence.
New Zealand-based communications provider Pyrios has sealed a deal with Interactive Intelligence to deliver cloud contact centre services to the Australia-New Zealand market.
Borg-like signs of ‘resistance is futile' are beginning to show as Enterprise not so slowly accepts the inevitable assimilation to the hive like cloud – one respected Australian analyst says it may all be all done and dusted by 2019!
Proposed initially in 2016, it is estimated that the RBS would raise something in the region of $40 million by[…]
Nah mate, not needed. NBN Co has it all under control. ;=)
Your article states:"Most people we have spoken to agree that ACS should become more commercial, and that the transition from[…]
This is a cartel monopoly. Liberals idea of "competition". Fibre would provide competition. But not when these criminals get to[…]
They can't exactly sell fibre "spectrum" can they ? Not theirs to sell. People are for sale here.